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by Art Sanda
contributing editor
Management
101: Goals must be reasonable and attainable. Anyone want to
argue with that? You must if you advocate and promote the
industry’s ludicrous cry of “Zero Fatalities”. More appropriate
would be “Zero Fallacies”.
Before breaking
out the tar and feathers, or worse the rope, look at it applied
to other goals set within companies and see how it flies.
For example,
errors in general. Today, the company policy is that there will
not be a single error made by a single individual in this
organization, or else. After all, other than “Acts of God”,
aren’t the causes of accidents someone along the line somewhere
committing an error in judgment? And not always the person
injured as a result of that error in judgment, either. Zero
Errors!
Zero Grievances.
Today, the company policy is that there no longer will be a
grievance procedure as there no longer will be errors made by
either management or the workforce, refer to previous new
company policy. In fact, there no longer will be a labor
agreement as, with zero management errors there will be zero
grievances, ergo no need for a labor agreement. Cecil, you’re
out of a job.
Zero Financial
Losses. Today, the company policy is that there no longer will
be a single day without a profit because, as errors in judgment
no longer are allowed, every business decision will be flawless,
every contract profitable, every investment guaranteed a return.
Zero losses!
Zero Incentives.
Today, the company policy is that, because everything everyone
is doing now is perfect, there is no need for bonuses or other
incentives for them to work better, smarter, wiser or harder.
Everything and everyone is perfect. Zero Incentives!
But we know
better. Life is not perfect, nor will it be, not in our
lifetimes, and we should act and speak as though we realize that
simple fact. Human error is just that, being human, and mistakes
are going to be made. Acts of God, by definition, are those
things beyond anyone’s control and can and will happen anytime,
anywhere. Regardless of company policy.
Perhaps it’s
time to return to basics, to the individual. Companies are
mindless things; they are institutions. People who run companies
have the minds, people in the field have the minds, and when it
comes to the basics, isn’t that what safety is, a mindset? A
mindset—for better or worse—established at the top of the house
which then is filtered down to the newest hire at the most
remote location.
In addition to
righting some wrongs, to changing some practices and procedures,
that was the great thrust after the 1967 Health and Safety Act,
to formalize company safety policies and programs, to promote
those programs, to make safety as much a part of everyone’s job
as is reporting to work. It should be again.
Instead of
promulgating the virtually impossible, how much better it would
be for the industry, the company, the management and the
workforce if we returned to emphasizing the critical importance
of the individual for it is he and she, you and me, who
ultimately will determine what happens today.
Instead of
expecting the individual to contemplate Zero Fatalities this
Year, how about that person be encouraged to concentrate on
today:
Just for today.
I shall not go under unsupported top. Just for today, I shall
not operate an unsafe piece of equipment. Just for today, I
shall not open an access panel without locking out the power.
Just for today, I shall not step without first looking. Just for
today, I shall not stand idly and allow someone else to do any
of those things.
Just for today,
I shall not disregard the simplest of rules. Just for today,
there shall not be any accident that my action or inaction could
cause. Just for today, I shall take responsibility for me, and
anyone who may be around me, to work safely. Just for today.
That, not
unattainable slogans, is what would make safety a reality. |